Streamline the eye care experience with Eyefinity’s integrated online scheduler that allows patients to book their appointments 24/7. Click the Add button (upper right) and the eDocuments Information. ;. If you are using OfficeMate v9 -v12, go to this KB article to download the utilities that are compatible with your version. Preparing to Install OfficeMate/ExamWRITER Downloading OfficeMate/ExamWRITER The training videos below will help you understand how to use OfficeMate/ExamWRITER. To learn more about how to use the new features or about what has changed since earlier releases, see the Previous Release Notes. 0 or below) or C:ProgramDataEyefinityOfficeMateSettings (version 15. Click the headings to see step-by-step instructions for each stage. 3. Support Community. Refer to Migrating to a New OfficeMate. On each workstation, copy the OfficeMate_Suite. Contents<br /> Chapter 12 77 Using the Huvitz Interface<br /> 77 Huvitz Interface Overview<br /> 78 Setting Up the Huvitz Interface<br /> 79 Installing CDR-Mate<br />OfficeMate/ExamWRITER runs in 32-bit and 64-bit environments. NOTE: Carrier Name is the only Required field. For Urgent Support Requests Please Call. If you have additional questions about installing the Synemed EyeScape software, contact Synemed at 800. Select the Insurance Carrier from the Select Carrier drop-down. COVID Codes for Novavax. OfficeMate Fixes. 21 or below, you can upgrade to 8. The VisionWeb button is now present. 15. While logged in to OfficeMate, OfficeMate Administration, or ExamWRITER, click the Help option (in the uppermost toolbar), then select Recorded Video Tutorials (this launches the link provided in Option 1 above). 2): Ensure that OfficeMate, ExamWRITER, and OfficeMate Administration are closed on all other workstations. To modify or add provider information. 2878 Release Notes. When it comes to where and how you want to learn, Eyefinity Learning is all about options. Setting the Color Default If images or documents frequently need to be scanned in color, setting the default scan format to color may be useful and save the time required to select the color format each time you scan an image or document into OfficeMate/ExamWRITER. (There is nothing that will be installed on your computer. If you remain on an older version, you must manually select the appropriate ICD-10 codes in ExamWRITER exams and OfficeMate fee slips to prevent your insurance claims from being rejected. Refer to the System Requirements page for a complete list of supported operating systems. Click Start, select Programs, select OfficeMate Software Solutions, and select OfficeMate or ExamWRITER. 448. RESOLUTION: This is a multi-step process. , so that you can properly network your Humphrey Field Analyzer and interface with Eyefinity EHR. Connected to the computer through a mapped network drive . Once a payment is reversed in Receipts and Adjustments, that payment can no longer be reversed again or edited. This section tells you how to work with. IMPORTANT: If the Posting Date is being manually typed, the format should be mm/dd/yyyy. DESCRIPTION: How can I update my computers to the current release/version of OfficeMate/ExamWRITER? NOTES: OfficeMate/ExamWRITER subscribers needing to update to the current version of the software should consult their certified IT professional or Network administrator when any updates need to be installed. Patients can also manage their pharmacies. Using a Dymo LabelWriter 450 or 550 with OfficeMate. To download the latest version of OfficeMate, refer to Article 000022345 - Updating to the Current Release/Version of OfficeMate/ExamWRITER. To learn more about how to use the new features or about what has changed since earlier releases, see the Previous Release Notes. Printed documentation is available in the OfficeMate/ExamWRITER Online Help system which can be accessed via the Help menu within OfficeMate, ExamWRITER, or OfficeMate Administration. A signature will be required to use the VSP Interface beginning in March 2021. Go to the Certified Health IT Product List (CHPL). 2 and my in house server ,which is only 3 years old , is failing. DESCRIPTION: Users are unable to install or log in to OfficeMate/ExamWRITER on a Windows 8 or Windows 10 Workstation due to a "Wait for OM Server Install-ERROR" that displays at login or during Installation. To set up a specific piece of equipment, see the topics listed in Connecting to Diagnostic Equipment. The topics below outline the. 2. Reversing, Correcting, and Deleting Payments in OfficeMate. Reversing, Correcting, and Deleting Payments in OfficeMate. Place your cursor in the first blank line at the bottom of the Selection Items box. 5 Devices that rely on the Zeiss FORUM, Occulus. exe from the network and install the software. This article is for OfficeMate v9-v12 users. 3. RESOLUTION: Open ExamWRITER. Monitoring the messages that display in this login window will help the practice ensure that it has the latest version of. DESCRIPTION: How to access the OfficeMate/ExamWRITER Training Sandbox. By default, UAC is set to notify users every time an application tries to make changes to the PC, but that can cause problems for programs like OfficeMate/ExamWRITER. . 8. ExamWRITER Features. Click Update Now to download the updates. A new exam will open with the information from the previous exam. Migrating to a New OfficeMate Server. For more information, watch this video. Select a provider from the list or create a new one. RESOLUTION: Open ExamWRITER. Reversing, Correcting, and Deleting Payments in OfficeMate. 4. Any of those other security measures that. Click OK when the Update Complete window appears. You can adjust your 15-inch monitor to a screen. This section will show you how to. System Requirements | Business Associate Agreement | HIPAA Privacy PolicyCPT codes in OfficeMate/ExamWRITER have been updated to reflect the January 1, 2020, changes. 3 separate filing compartments for pens and pencils, clips, and other small. All OfficeMate/ExamWRITER versions (ACCESS or SQL) Disk storage is becoming increasingly inexpensive. Click the OfficeMate or ExamWRITER button below to launch the programs. 15. RESOLUTION: 1. Note: If you are using OfficeMate/ExamWRITER 8. Refine your search criteria in OfficeMate to speed up product. 2878 release. for Existing Users. On the OfficeMate Administration main window, click Setup, and select Customization. This section tells you how to maintain resources, including how. Select the Server from the Available Servers drop-down menu. If you are using ExamWRITER alone or with OfficeMate version 12 and below, download the EW_OptosSyncPatID. As a long-time OfficeMate user, I adopted, ExamWRITER in 2006. Using a Dymo LabelWriter 450 or 550 with OfficeMate. Click to open the Utilities folder. OfficeMate Videos ExamWRITER VideosThis page describes how to install OfficeMate/ExamWRITER for users who have never before used OfficeMate/ExamWRITER in their practices. If your ExamWRITER Humphrey Matrix equipment interface is not working in a Windows 7 64-bit environment, AND you have an old version of the OM Matrix Gateway program, you may need to update your OM Matrix Gateway program. RESOLUTION: Open OfficeMate and click the Reports icon in the upper, icon toolbar. Eyefinity has certified OfficeMate/ExamWRITER for use on Windows 10. 5 Devices that rely on the Zeiss FORUM, Occulus. Click Save/Exit to save. As security, regulatory, and technology standards have evolved, we’ve maintained OfficeMate and ExamWRITER’s compliance, while expanding into new practice technology. WebView2 is Microsoft’s latest framework and is based on the Microsoft Edge web browser. 5353 - Software Support for Eyefinity Practice Management,. Restoring Missing Exam Data If you are already missing exam data because someone in your office unlocked an exam while it was still open and being accessed by. If the issue persists, proceed to the next troubleshooting. While it may look different than its. With the start of a new year I am looking forward to deploying a new EHR. Ensure that you have purchased the networking license from Carl Zeiss Meditech, Inc. , so that you can properly network your Humphrey Field Analyzer and interface with Eyefinity EHR. Taking The First Step Running the pre-install checker is easy: Close OfficeMate/ExamWRITER on your server and workstations. To modify or add referring doctors. From the menu in the upper-left corner, select Utilities. From the ExamWRITER Control Center, look up a patient (enter patient name and click F2 Find). This section describes the enhancements, fixes, and known issues in the latest OfficeMate/ExamWRITER release. Select Business Names from the list of options. 2. Determining What Version of Microsoft SQL Server is Being Used. Get Version 15 OfficeMate/ExamWRITER 15 has a new engine. 5 and below), ensure that your Windows screen resolution allows you to view the screen clearly. Community. For providers who administer COVID vaccines, the following CPT codes were added to OfficeMate/ExamWRITER to cover the new vaccine from Novavax: OfficeMate. Open OfficeMate and click the Rx/Orders icon (upper icon toolbar). Updating to the Current Release/Version of OfficeMate/ExamWRITER. To add or modify diagnosis (ICD-10) codes, open the Third Party Setup window in OfficeMate Administration or ExamWRITER. EDGEPro helps you identify not only what is happening in your practice, but more importantly why it is happening. If your database is now too large to be backed up onto CD-R discs, consider upgrading to DVD-R discs or to an external USB hard drive. Zeiss VISULENS, VISUPLAN, & VISUREF. If you are creating a new exception:. SQL Database Server: Number of Users: Database Size: SQL Database Server: 1–25 : 10 GB or less: SQL Server 2022 Express SQL Server 2019 Express 6 SQL Server 2017 Express 6 SQLSQL Server 2016 Express SP2 SQL Server 2014 Express SP3. 4. You can now set up a preference in ExamWRITER to automatically calculate PD values in the Eyewear Order window. 3 on Windows 11 Pro Edition and Enterprise Edition. Adding new CPT/Procedure Codes for Use in OfficeMate/ExamWRITER. Click the Compatibility tab and then click Change settings for all users. You cannot enter $0 or negative check and payment amounts. If you are unable to view all of the Fee Slips for a certain patient in the Patient Ledger window in OfficeMate (version 10. 3. Eyefinity Webinars:Unable to Scan Images into eDocuments in OfficeMate/ExamWRITER. 23 and earlier prior to April 1, 2014. 0707, option 1. This topic describes how to update the diagnosis (ICD-10) codes in your OfficeMate/ExamWRITER database. Select the Plan section of the exam, then select the Medication Rx check-box under the PRESCRIPTION PAD header. 877. This information applies only to versions 9. DESCRIPTION: How to add new CPT/Procedure codes for use in OfficeMate/ExamWRITER. Select the OM Change INI utility. NOTE: Grand Rounds can be used to determine the most popular medication selected for the selected impression. Get Version 15 OfficeMate/ExamWRITER 15 has a new engine. This page is intended to walk you through the following situations: Upgrading OfficeMate/ExamWRITER from version 12 to version 15 on your existing server and workstations. On the ExamWRITER Administration main window, click Activities, and select Customization. In addition, if the System (Enhanced) option is. The Eyefinity ABB Catalog Importer requires OfficeMate/ExamWRITER 12 or later. 3929 or Later!) Eyefinity’s #1 Recommended Barcode Printer. When the EW Preferences window. For complete instructions, go to Upgrading OfficeMate/ExamWRITER for Existing Users. Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and. 1 and above) on the affected. Files Needed to Set Up the NIDEK NAVIS-EX ExamWRITER Equipment Interface; Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. Populating the Taxonomy Code with the ZZ Qualifier on CMS 1500 Paper Forms in OfficeMate Version 8. ExamWRITER Getting Started Guide v CONTENTS 1 Installing & Activating ExamWRITER. Claim Rejection "Loop 2330B, Segment REF – EI is not a Valid Qualifier" In OfficeMate. (361) 572-8999. Setting Up the New VSP Interface. For complete instructions, go to Upgrading OfficeMate/ExamWRITER for Existing Users. 0. To modify or add referring doctors. O ur data center is fully HIPAA, SSAE-16, and PCI compliant to ensure your patient data is secure. OfficeMate and ExamWRITER require a minimum screen resolution of 1280 x 1024 (equivalent to a 17-inch monitor). Prior to using the new VSP interface, it is imperative that you upgrade to the latest version of OfficeMate (15. As a long-time OfficeMate user, I adopted, ExamWRITER in 2006. ExamWRITER Fixes. 2 through 12 that are unable or not ready to upgrade to the latest version may perform the following steps on the computer where the Reichert phoropter is physically connected: Close. Previous Installation Instructions. Released April 20, 2022, for General Availability. NOTE: Dymo has stopped producing the LabelWriter 330 and 400 and is now selling the LabelWriter 450, which properly interfaces with the current version of OfficeMate. Stage 3: Migrating Production Data and Configure Clients to Connect to the. For information about what was changed in earlier releases, see the Previous Release Notes. Resolution: Compare the details in the Omate32. If it is properly set up, it can link a patient to his or her insurance plan in OfficeMate. To resolve the issue, contact your cloud-host and tell them to configure your hosted environment to access OfficeMate/ExamWRITER using the Microsoft Remote Desktop app. Join. The Maintenance & Support is a mandatory agreement all clients must maintain each year through the payment of an annual fee for each software product licensed from Eyefinity. Select the Database from the Available Databases list. Select the OM Change INI utility. Open the Windows. For information about upgrading to this MIPS 2019-compliant system, visit our website. 1. 3. Opening the Diagnosis Codes Tab. However, you can manually copy the Fee Slips and other information from one record to the other and delete the duplicate patient. Select one of the following Rx Order options: Rx Status - To check/confirm status of an existing Order. OfficeMate. OfficeMate version 8 and older 1. Background: Microsoft always urges all Windows users to upgrade to their latest operating system. In other cases, only the description associated with the code changed: Retired code 99201, “Brief office visit. 24 provides critical updates to the CMS 1500 form and ANSI claims. Click Run All. Determining What Version of Microsoft SQL Server is Being Used. Moving Access Databases. Navigate to your OMATE32Utilities folder (for OfficeMate v7 & v8) or OfficeMateUtilities folder (for OfficeMate v9 and above). At the event, you will have an opportunity to practice what you are learning. 2. g. Click the Plus sign (+) to the right of each folder, to. In Eyefinity Practice Management, colors can be assigned for specific Services so that when an appointment is scheduled for the specific service, the appointment will appear in the Scheduler with the color assigned. See Upgrading OfficeMate/ExamWRITER for Existing Users. Patients can access their health information any time by going to patientportal. If you are running out of disk space on your computer or server, consider moving your databases. For detailed instructions outlining how to access the latest version of OfficeMate/ExamWRITER, refer to Article 000022345 - Updating to the Current Release/Version of OfficeMate/ExamWRITER. When you have completed the installation, perform these steps to return the Terminal Server to Execute mode: a. This is sorted by the logged in user, the practice, and by all users within the EMA network - including Eyefinity. Activating OfficeMate/ExamWRITER. OfficeMate version 8 and older 1. Review the network requirements atEyefinity's optometric software helps practices elevate patient care with trusted, adaptable technology that simplifies workflows for practices of all sizes. It may be possible to d ownload a newer version of 3D-Eye Office from Eyemaginations, however OfficeMate/ExamWRITER version 10. Click Patient Hx. Any of those other security measures that may be present also need to be. In conclusion, Examwriter is a versatile tool that caters to the needs of various individuals and organizations involved in exam creation and administration. Select. . DESCRIPTION: How to add new CPT/Procedure codes for use in OfficeMate/ExamWRITER. Downloading OfficeMate/ ExamWRITER 12. For a list of our current hardware specifications (including label printers), refer to the OfficeMate/ExamWRITER System Requirements documentation. exe on your server. As a developer of certified electronic health record (EHR) products, Eyefinity is required to keep its Clinical Data Architecture (CDA) files up-to-date with regulatory changes. I worked diligently, as many of you have, to integrate my equipment and reduce as much paper in my practice as possible. Price: Quote provided upon request. Right-click on the patient's name in the Open Charts tab on the ExamWRITER Control Center and select Delete Exam. Ensure that you have purchased the networking license from Carl Zeiss Meditech, Inc. My IT person at north shore computer suggested I convert to a cloud based system , and forgo the trouble of purchasing a new server, which would cost $5,000 when all is said and done. 4211 Release Notes. exe. OR. DESCRIPTION: How to choose and set the correct (TWAIN) driver for scanning documents into OfficeMate. 1. 1. The encryption key is a set of numbers that are used as the basis of the encryption algorithm. for Existing Users. On each workstation, copy the OfficeMate_Suite. 1 Installing & Activating for Existing Users Using an Access Database Eyefinity's optometric software helps practices elevate patient care with trusted, adaptable technology that simplifies workflows for practices of all sizes. Eyefinity has identified several CPT code changes that apply to eyecare. Ask your staff to perform day-to-day activities on the workstation to ensure all of your mission critical tasks can be completed without a hitch. Click the Plan tab. Resolving Slowness in OfficeMate/ExamWRITER. Click File and select New Schedule Exception or right-click on the time-slot on the. Conquering the Digital Age To ensure your practice has what you need, we created Eyefinity Practice Management and Eyefinity EHR. ; To download the latest version of otto (One Touch To Optical), tap the App Store icon on your iPad's home screen, tap Updates, and if otto is listed among the Available Updates, tap Update. ; Place your cursor in the first blank line at the bottom of the Selection Items box. At the command prompt, type change user /execute, and then press Enter. Insurance Claim Rejection Notice for Loop 2000B, Segment SBR09 in OfficeMate (Version 8 and below). Resolution: Compare the details in the Omate32. Determining What Version of Microsoft SQL Server is Being Used. ; To print a list of all patients and their corresponding insurance carriers, create and print an Internal Marketing report from the Reports,. 0 through 12. Nov 28, 2022. Packing, Mailing, & Shipping Service. Those appointments automatically sync to your schedule in Eyefinity Practice Management, giving you the ability to organically grow your practice without extending operating hours or increasing staff resources. com. Determining What Version of Microsoft SQL Server is Being Used. exe. Confirm all users are logged out of OfficeMate/ExamWRITER. Updating to the Current Release/Version of. Download and install the pre-install checker on your OfficeMate server. Determining What Version of Microsoft SQL Server is Being Used. OfficeMate is the industry's most trusted and widely used practice management software (PMS). Procedure Codes Not Transferring to Fee Slips in OfficeMate/ExamWRITER 12. For information on running all the various reports and statements available in OfficeMate, refer to the Creating & Printing Reports & Statements online help topic. Refer to the System Requirements page for a list of supported operating systems. Type admin in the User ID field and leave the. Claim Rejection "Loop 2330B, Segment REF – EI is not a Valid Qualifier" In OfficeMate. ; If you are using OfficeMate v15. If your database is now too large to be backed up onto CD-R discs, consider upgrading to DVD-R discs or to an external USB hard drive. See Knowledge Base Article 000022271 - Configuring User Account Control (UAC) Settings for OfficeMate/ExamWRITER for instructions on changing UAC settings. Installing the Equipment Interface. While logged in to OfficeMate, OfficeMate Administration, or ExamWRITER, click the Help option (in the uppermost toolbar), then select Recorded Video Tutorials (this launches the link provided in Option 1 above). Conquering the Digital Age. Note: This article is for OfficeMate v7 and v8 users. Thinking of Making the Move to Windows 11? Make a Plan FirstThe OfficeMate utilities allow you to make widespread changes within your database without having to manually make individual changes. Determining What Version of Microsoft SQL Server is Being Used. Open the patient’s exam in ExamWRITER. After installation, click Launch. ini file (located in C:Windows (version 15. Released May 26, 2021. Type admin in the User ID field and leave the. Details. Updating the OfficeMate Server. ; Select Patient Search [MU]. 0. Entering the date without the "/" (forward-slash) marks or in any other format will result in the incorrect posting date being. 0 Upgrading to OfficeMate/ExamWRITER 12. 0. This issue primarily affects cloud-hosted environments that use Microsoft’s RemoteApp to access OfficeMate/ExamWRITER. NOTE: You cannot delete a patient's record if the patient has an open balance or an insurance balance, a scheduled. This page describes how to install OfficeMate/ExamWRITER for users who have never before used OfficeMate/ExamWRITER in their practices. 1. Click the New button (bottom, center of Business Names window). Select the Server from the Available Servers drop-down menu. "Run as administrator" should not be used as a workaround for the issues noted above or to circumvent Windows permissions. Set Up Equipment Streamline lab orders, credit card processing, & communications. An item for the Merit-Based Incentive Payment System 2022 regulatory reporting has been added to the OfficeMate Administration and ExamWRITER Reports menus with required submenus. You can use EDGEPro to get an overview, or take a deeper dive at specific variables that drive your net profit. Installing and Upgrading This section describes how to install OfficeMate/ExamWRITER. ;. After installing this release manually, you will be able to install future updates using the autoupdate feature. To learn more about how to use the new features or about what has changed since earlier releases, see the Previous Release Notes. Resolving Slowness in. 0 through 12. 0. ; Also, use the scroll bar on the right side of the Ledger to scroll through Fee Slips. On your new server, install the same version of OfficeMate/ExamWRITER that is on your current server. g. ). 3 SP4 (or newer, current version if available) as the issue was resolved in OfficeMate/ExamWRITER version 12. Determining What Version of Microsoft SQL Server is Being Used. DESCRIPTION: A payment for the wrong patient or an incorrect payment for the correct patient was entered in OfficeMate and now the payment needs to be reversed, corrected, or deleted. Complete steps 7-9 for each product or service type you want to delete. The training videos below will help you understand how to use OfficeMate/ExamWRITER. To manually change from 4010A ANSI format to 5010A ANSI format in OfficeMate (v10. Complete information on changing the Posting Date in OfficeMate can be found in the OfficeMate/ExamWRITER online help. CPT Code Updates. Refer to Article 000016841 - Downloading and Installing OfficeMate/ExamWRITER v8. 3 Service Pack 4. exe. DESCRIPTION: OfficeMate subscribers using OfficeMate version 7. exe application may already be running. Open OfficeMate Administration and click Setup (upper left) then select Insurance Setup. If more than one version of the DYMO Connect software is installed because the practice is attempting to utilize a 450 and 550 via a Terminal Server, the practice's IT agent will need to contact DYMO Support to. ; Finally, select the Open Only. Reinstall OfficeMate (workstation only) on this computer. Verifying if Ophthalmic Lenses Are Missing Lens Styles. Click the Exam Hx. While it may look different than its. Updating to the Current Release/Version of OfficeMate/ExamWRITER. 448. Furthermore, OfficeMate/ExamWRITER 15 requires SQL Server 2012, 2014, 2016, 2017, or 2019 and ExamWRITER 15 is required for participation in MIPS beginning January 1, 2019. ExamWRITER Features. While it may look different than its. ICD-10 codes in OfficeMate/ExamWRITER have been updated to reflect the upcoming 2021 changes. As security, regulatory, and technology standards have evolved, we’ve maintained OfficeMate and ExamWRITER’s compliance, while expanding into new practice technology. . 4 The NAVIS-EX integration for Eyefinity EHR is available only when OfficeMate is the practice management system. Eyefinity OfficeMate vs. Install the OfficeMate_Server. The “User session is ready to execute applications” message appears. eyefinity. Open charges are created In OfficeMate when Exams are created in ExamWRITER or Lab/Rx Orders are created in OfficeMate. Microsoft Ends Support for Windows 7. 0. The HL7 interface may create the guarantor in OfficeMate, if the sending. Select the OM Change INI utility. Click Search. RESOLUTION: OfficeMate Version 9 or Above Notes: If the payment amount needs to be reduced and the entire payment has already been applied, the. On each workstation, copy the OfficeMate_Suite. Click the eRX / [MU] button. This section tells you how to maintain resources, including how. Click on the Insurance tab. If the issue persists,. Due to ExamWRITER performance improvements, Task Manager now opens more quickly than before when you use ExamWRITER in a large multilocation environment. Overview of Regulatory Updates. exe or LoginDotNet. You can use the Quick List to view and access patient demographic and exam information. Multifunction Printer/Scanner/Fax devices are not supported for use with OfficeMate. Determining What Version of Microsoft SQL Server is Being Used. 0 Create a folder called OfficeMate Updates on your network where it can be accessed by all of the. This page catalogs the enhancements, fixes, and known issues included in the latest OfficeMate/ExamWRITER release. Topics include the following: Note: OfficeMate/ExamWRITER 12 includes a fix to prevent exam data loss; however, upgrading to OfficeMate/ExamWRITER 12 will not restore previously missing exam data. EPCS is intended to protect your patients as well as your practice by discouraging doctor-shopping, preventing drug abuse, eliminating stolen and altered prescriptions, and providing an auditable record of prescriptions. OfficeMate & ExamWRITER; AcuityLogic; eWebExtra; SUPPORT; Community; Help Center; Contact Us; FAQ; Calendar of Events; REGULATORY; MIPS; ICD-10; 21st. After adding the printer, Right-click on the desired printer and select Set as Default to set the new printer as the default printer. This section describes the enhancements, fixes, and known issues in the latest OfficeMate/ExamWRITER release. The topics below outline the stages of the installation process. Another Maintenance Agreement window opens and prompts you for a renewal code. 5 Devices that rely on the Zeiss FORUM, Occulus. 4875 Release Notes. ” Press the F6 key (on the keyboard) to open the Medication Order screen. DESCRIPTION: How to log into/access ePrescribe / eRx / DrFirst in ExamWRITER. Refer to the System Requirements page for a list of supported operating systems. In some cases, OfficeMate/ExamWRITER will not launch because the Login. OR. The following online help topics describe how to use OfficeMate software in. Issue: While using the ExamWRITER ePrescribing interface, you click eRx Status on the ExamWRITER toolbar and nothing happens. Click File (upper left) and select Add a printer. ;. DESCRIPTION: How to quickly generate a list or report of patients with a specific Diagnosis code in ExamWRITER. OfficeMate/ExamWRITER. Reinstall OfficeMate (workstation only) on this computer. exe application may already be running. 23 through v11. Select the Database from the Available Databases list. Locate the provider's signature file and click OK. On the ExamWRITER Administration main window, click Activities, and select Customization. You can use the Quick List to efficiently move patient information from one window to another window in OfficeMate. , Reason for Visit, Chief Complaint, etc. Click YES. 3 and later is supported on Windows 11.